Privacy Policy

Introduction

Celesto Voltra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website celestovoltraarisb.media and use our culinary services.

We respect your privacy and are dedicated to protecting your personal information through our compliance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Place an order for our culinary kits
• Subscribe to our newsletter or marketing communications
• Participate in our surveys or contests
• Contact our customer service team
• Apply for employment opportunities

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and general location data
• Browser type and version
• Operating system and device information
• Pages visited and time spent on each page
• Referring website addresses
• Clickstream data and browsing patterns

How We Use Your Information

We use the information we collect for various business purposes, including:

• Processing and fulfilling your culinary kit orders
• Providing customer support and responding to inquiries
• Sending order confirmations and shipping notifications
• Personalizing your experience on our website
• Developing new products and improving existing services
• Sending marketing communications (with your consent)
• Conducting market research and analysis
• Preventing fraud and enhancing security measures
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose information when required by law or to respond to legal process.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage systems with limited access
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures for data breaches

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Our retention periods are based on:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Applicable legal requirements for data retention
• Business needs and operational requirements

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing
• Portability: The right to request transfer of your data to another organization
• Objection: The right to object to processing of your personal data
• Withdraw Consent: The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

International Data Transfers

As a Canadian company serving customers across Canada, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for transfers to approved jurisdictions
• Binding corporate rules for intra-organizational transfers
• Certification mechanisms like Privacy Shield (where applicable)

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

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